Instagram

Connect Instagram and your bot replies to Direct messages automatically. Like WhatsApp, Instagram goes through the Meta API, so the account must be a professional (Business or Creator) account linked to a Facebook Page.

What you need#

  • An Instagram professional account (Business or Creator).
  • A Facebook Page linked to that Instagram account.
  • Permission to connect the account through Instagram Login OAuth.

Connecting Instagram#

  1. Open the Instagram card

    On your bot's Deploy tab, find the Instagram channel card and click Connect Instagram.
  2. Authorize in the popup

    Sign in with Instagram and approve the requested access. VirtuOps stores the OAuth connection details; you don't enter access tokens or page IDs manually.
  3. Connect

    Click Connect. Once linked, the card shows Connected and the bot answers DMs sent to your Instagram account.

Meta review applies

As with WhatsApp, Meta reviews the app and permissions before messaging works at scale. Plan for that lead time when scheduling an Instagram launch.

Status & disconnecting#

The Instagram card shows Connected, Not set up or Error. Disconnect from the card to stop serving Instagram; your bot, knowledge and history stay intact, and you can reconnect later.